• Dynamic, hands-on executive offering an impressive 20+-year background in the leadership, direction and management of enterprise-wide sales, marketing, dealer development, and branding operations, with a proven track record of success in a variety of industries. Deliver results that consistently exceed ROI, profit and corporate expectations.

• Drive companies to accelerated growth through start-up, survival and turnaround modes.

• Strong mix of business strategy, service operations, and sales and marketing experience. History of producing near immediate results in every initiative. Provide decisive leadership and sales growth; building competitive strength, increasing market penetration, and achieving greater market share with cohesive vision and direction.

• Outstanding organization, analytical, and communication skills, written and verbal. Possess the technical insight needed to drive sales and deliver compelling training and sales presentations that clearly communicate new product direction and company advantages. Familiar with e-commerce and Internet sales strategies and objectives.

• Train, manage, and professionally develop top-caliber managers and sales teams capable of taking operations to the next level of success. Produce innovative training programs in sales, marketing, and strategic leadership.

Areas of Expertise

JDS Industries, Sioux Falls, SD

• First National Sales Manager in JDS Industries’ history and one of the top three executives in the company. Traveled with the outside sales team and met with hundreds of dealers, nationwide.

• Conduit and senior management liaison for outside sales team and retail dealers. Enabled corporate to fully distinguish clients’ needs, and profitably navigate economic and competitive market conditions in both the U.S. and Canada.

• Designed, orchestrated and executed major training initiatives for retail dealers from various industries, and 575 of their dealer personnel throughout the country.

• Significantly increased market share of JDS products in a declining industry, during negative economic conditions.

• Grew sales percentage from just over a 7% sales increase in 2010 to 13% in 2011.

• Produced innovative training sessions covering the use, marketing and proactive sales of new technologies using sublimation printing to maximize profits. Delivered in 15 regional training sessions. Personally conducted sales, merchandising, and pricing strategy training to all national participants.

• Initiated and implemented the first dealers’ Showroom Sample Display Program in the industry.

• Assisted in the selection and design of over 1000 new products, as a member of the Executive New Product Group.

Big John’s Ford / Pony Express Chevrolet / Platte Valley Auto, Minden, Lexington, and Gothenburg, NE

• Managed strategic planning, department operations, and aggressive sales objectives for the Big John’s Ford store, with direct supervision of a professional sales and management team. Reported to Board of Directors.

• Led Group’s e-commerce sales operations, coordinating all Internet sales initiatives for the three stores. Managed and followed-up on all Internet activity and coordinated website maintenance and development.

• Acted as Group Sales Trainer. Troubleshot operations and designed new policies to maximize sales and performance.

• Oversaw inventory balancing, used car appraisals, and management of all sales activities. Ensured a high degree of ethics, integrity, and quality customer service was maintained at every level of consumer contact.

• Implemented new sales processes and strengthened training and inventory management structures to achieve a 300% increase in sales within 90 days. Recognized as the ‘Best Sales Results’ for the store’s most recent 15-year history, despite budget and advertising restrictions placed by Group.

• Doubled profitability month-over-month, achieving best profits for dealership in over 20 years.

• Initiated and installed a new Web presence to replace Group’s outdated and poorly functioning website. Researched and secured industry specialists and collaborated in the development of a leading-edge presence that increased sales to 25% of total business (up from 3%).

Strategic Marketing Innovations & Solutions, Inc., Omaha, NE

• Established and grew this innovative marketing firm from an undercapitalized startup with 4 employees to a profitable, results-driven leader in the national outbound telemarketing industry generating $70M+ in client sales revenues.

• Employed 550+ employees operating in 3 call centers in Nebraska and Texas. Served clients that included Time-Warner, Meredith Corporation, McGraw Hill, BMG Music, Forbes, and dozens of others in various industries.

• Personally sold and managed 7 of the largest 10 accounts. Negotiated deals and designed innovative solutions. Penetrated and cross-sold in new areas to existing accounts, maximizing offerings and profitability.

• Drove operations, conducted training programs, and groomed professionals to senior management positions.

• Directed and orchestrated all expansion efforts, including identification of city, size of operation, types of technology, and negotiation of all leases (facilities, equipment and fixtures).

• Company was recognized twice in the late 90s as one of the 25 Fastest Growing Companies in the state by the Omaha Chamber of Commerce and was awarded a "Shooting Star" by Telemarketing Magazine.

May Telemarketing, Omaha, NE

• Designed and implemented business development plans. Generated a 170% growth within the first 18 months. Consistently achieved year-over-year growth and exceeded all corporate goals and objectives.

• Maintained control over operations, program development, quality control, verifications, training, facility management, and all telecom and automation decisions.

• Held direct authority over all departments with the exception of Finance and Sales.

• Expanded total number of branches from 4 to 11 in Nebraska, Colorado, Iowa, and Kansas.

• Grew operations staff from 450 to over 1,100, including 78 branch managers, trainers, and floor supervisors.

• Improved utilization of capacity through expansion of shifts from 5 to 15.

Team 1 Ford / Champion Ford, Lincoln, Mercury, Omaha and Nebraska City, NE

• Turned around two chronically unprofitable dealerships from ‘last place,’ with an annual loss of $300K, to the #2 position in the market with profits of $250K within the first year.

• Produced revenue growth year-over-year while retaining the majority of the previous staff. Oversaw a general manager, sales manager, new car manager, used car manager, service manager, body shop manager, parts manager, finance manager, and controller/office manager at each store, with 73 sales and support staff.

• Ordered and balanced inventory of approximately 250 new and 150 pre-owned vehicles.

• Developed all promotion and advertising programs, and oversaw sales and operations for all departments.

• Increased both new and used vehicle sales by 300% in the first year. Doubled service volume and achieved profitability on an on-going basis for both dealerships during entire tenure.

Ford Motor Company, Dearborn, MI

• Led overall penetration and profitability of 15-18 Ford dealers in a geographic zone. Trained sales staff, set sales objectives, and developed promotions for individual dealers and groups. Promoted five times.

• Repeatedly recognized for top sales results in the Central Region (11 states). Twice awarded “Merchandiser of the Year.”

• Actively participated in committee responsible for transforming Ford Motor Company to a people-oriented company.

Creighton University, Omaha, NE

• Master of Business Administration (MBA) / Emphasis in Finance & Economics

• Bachelor of Science ■ Economics / Minor in Philosophy & Ethics

Gallup University - SRI^® Gallup Varsity Management Training - Aimed at senior and C-level management

Ford Marketing Institute - Intensive corporate training and retail dealer management training programs

Nick Patrinos
3009 South Williams Avenue ■ Sioux Falls, SD 57105